Privacy Policy

Last updated: January 2026. This privacy policy explains how InspectReady collects, uses, and protects your personal data when you use our site and services.

1. Who We Are

InspectReady is a rental property inspection advisory service operated from Milan, Lombardy, Italy. We help tenants and landlords prepare for move-out inspections, recover bonds, and avoid disputes through detailed checklists and diagnostic guidance.

For questions about this privacy policy or your data, contact us at hello@maisondhotel.com or by phone at +39 362 482 2237.

2. What Data We Collect

We collect personal data only when you voluntarily provide it or when it is automatically recorded through standard web technologies. The types of data we may collect include:

• Contact information: Name, email address, phone number, and postal address when you submit inquiry forms, request guidance, or contact us directly.
• Inspection details: Property descriptions, rental history, inspection dates, and other information you provide when using our checklists and diagnostic tools to prepare for inspections.
• Usage data: Pages visited, time spent on the site, links clicked, and referral sources. This helps us understand how you use InspectReady and improve our content.
• Device and browser information: IP address, browser type, operating system, and device type to ensure compatibility and diagnose technical issues.
• Cookies and similar technologies: We may use cookies to remember your preferences, maintain session information, and measure site performance.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to your inquiries and provide inspection guidance, checklists, and diagnostic tools.
• To improve our site, content, and services based on how you interact with InspectReady.
• To send you updates, newsletters, or relevant information about rental inspections and bond recovery (only if you have opted in).
• To comply with legal obligations and enforce our terms of service.
• To protect against fraud, security threats, and misuse of our services.
• To analyze trends and measure the effectiveness of our diagnostic tools and content.

4. Cookies and Similar Technologies

InspectReady may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

Types of cookies we may use:

• Essential cookies: Required for basic site functionality, such as navigation and form submission.
• Performance cookies: Help us measure site performance and user behavior through analytics tools.
• Preference cookies: Remember your choices, such as language or display settings.

You can control cookies through your browser settings. Disabling cookies may affect some features of the site. We do not use cookies to track you across other websites or for targeted advertising without your consent.

5. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Service providers: Hosting providers, email delivery services, and analytics tools that help us operate InspectReady. These providers are contractually obligated to protect your data and use it only to provide services to us.
• Legal authorities: When required by law, court order, or to protect the rights and safety of InspectReady, our users, or the public.

We ensure that any third-party processors comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Specifically:

• Contact information from inquiry forms is retained for up to 2 years to respond to follow-up questions and improve our services.
• Usage and analytics data is typically retained for up to 12 months.
• Cookies are retained according to their purpose; session cookies are deleted when you close your browser, while preference cookies may persist longer.

You may request deletion of your personal data at any time, subject to legal retention requirements.

7. Your Rights

As a user in Italy and the European Union, you have the following rights under the GDPR:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may correct inaccurate or incomplete data.
• Right to erasure: You may request deletion of your data, subject to legal obligations.
• Right to restrict processing: You may limit how we use your data in certain circumstances.
• Right to data portability: You may request your data in a portable format.
• Right to object: You may object to certain types of processing, such as direct marketing.
• Right to withdraw consent: If we process your data based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at hello@maisondhotel.com with your request. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal information.

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or login credentials you create.

9. International Data Transfers

InspectReady operates in Italy and primarily serves users within the European Union. If your data is transferred outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to comply with GDPR requirements.

10. Children's Privacy

InspectReady is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor, we will delete it promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.

11. Third-Party Links

Our site may contain links to external websites operated by third parties. This privacy policy applies only to InspectReady. We are not responsible for the privacy practices of linked sites. We encourage you to review the privacy policies of any external sites before providing your information.

12. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this policy indicates when it was most recently revised. Your continued use of InspectReady after changes are posted constitutes your acceptance of the updated policy.

We will notify you of material changes by email or by posting a prominent notice on our site.

13. Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact us using the information above. We are committed to resolving any privacy issues promptly and transparently.